Shipping Locations:

• United States: Please allow up to 7 business days for your order once it's officially shipped out. Be advised that shipping can be affected by weekends, holidays, climate change, and unexpected occurrences.

• International: Please allow up to 21 business days for your order once it's officially shipped out. Please be advised that shipping can be affected by weekends, holidays, climate change, and unexpected occurrences.

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‎Reminder Before Checkout Completion:

• Before completing checkout, please make sure your information is correct. It is imperative that you include any apartment, unit, or building number when placing an order. This is to ensure a safe and proper delivery from the mail carrier.

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‎Orders:

• When making an order please be advised that it will take 2 days for processing and preparation before desired delivery duration.

• ‎If ordered outside of Jacksonville, there will be different shipping fees based off duration.

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Pickup Option:

• For customers in Jacksonville, Florida, The Jaid Collection offers pickup. You will receive an update once your order is ready for pick up.

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Reimbursement Policy:

• After item(s) are shipped to mail carrier, The Jaid Collection cannot control and reimburse lost, stolen, or damaged packages. Please contact the mail carrier company to help with this serious matter and seek a resolution.